An Automotive Parts Manufacturer’s Digital Vision Quest

Crafting an interactive digital portal for the partner, customer, and automotive aftermarket ecosystem at large.

Going Digital

This US-based global manufacturer leads the automotive aftermarket in the research, development, manufacturing, testing, and supply of brake system components. Over time they amassed a diverse portfolio of parts and products through acquisitions of other leading parts suppliers and most importantly, continuous innovation in the automotive aftermarket space.

Each of its major brand has its own separate website, and all data is fed back and forth between the main corporate website. While the client was in the process of modernizing each site, their greater digital plan required an interactive web portal geared towards its customers, partners, and the automotive aftermarket ecosystem at large. They sought ennVee’s help to design a solution that would enable seamless sharing of product and other technical information to their partners, customers, and ecosystem.


Key Requirements

ennVee’s solution included building a portal that would provide access to all product details, search catalog, Technical Bulletins, and various company-related and/or sponsored events. ennVee would also need to re-build the underlying product search engine and catalog database from the ground up.

Build an interactive web portal that will enable the customer to accomplish the following:

  • Accelerate growth of business with partners and customers

  • Create an unparalleled customer experience by imparting a digital world of information related to all products, parts, technical bulletins, news, and events

  • Increase digital presence and the number of active registered users via exclusive access to the portal and eCatalog.

 


Web Portal At A Glance

ennVee worked closely with the client to build a digital portal solution that caters to its global ecosystem of customers and partners.

Key Features Breakdown

Portal Catalog Case Study diagram4

 

Products

  • Provides an overview of the product
  • Provides details for new and re-manufactured starters, alternators, and steering systems

Technical bulletins

  • Periodically uploaded by the customer’s Product Engineering team
  • Provides details related to any new or updated products, parts, or services

Literature

  • Articles and write-ups on various parts standards and quality aspects

“News and Events

  • Company and industry-related events
  • Filter by georgraphy

eCatalog

  • This is the database that contains comprehensive information on the customer’s product portfolio
  • Responsive and provides an optimal viewing experience across all types of devices
  • Search for parts from the home page itself
  • Locate parts via the actual Part Number or VIN number
  • Search by selecting options from a drop-down menu, and the vehicle’s category, make, model, or year. Any parts that match the search criteria are subsequently displayed.
  • View the details of each part including Engine, Amperage Rating, Fitment Notes, Grade, Voltage, Pulley details, Regulator Plug Position, Rotation Direction, Engine, Grade, Power rating, Starter rotation, Tooth quantity, Voltage etc.

Detailed View

  • Multiple images are available to view for each part
  • Download technical documentation (PDF files) to any device
  • Part details can be printed from any device
  • Users can select multiple parts to compare side-by-side in a tabular layout
  • Generate a detailed review of each part
  • Users can input competitor part numbers to view related parts
  • Comprehensive search using criteria like begins with, contains, ends with, and exact match based on the available input. A list of parts matching search criteria is displayed along with a detailed view that can be displayed by selecting each part.
  • Any part-related inquiries can be submitted directly through the portal

Project Topology

  • HTML, CSS, JavaScript
  • jQuery
  • Ajax
  • Java
  • REST Web Services
  • MS SQL Server
  • Magnolia CMS
  • Adobe Photoshop
  • Sublime
  • Eclipse
  • Apache Tomcat
  • Load balanced instances: Development (2), Staging (2), Production (2)

Business Benefits

The digital portal is a strategic addition to the portfolio of facilities that the client offers to its global customer and partner ecosystem. A cornerstone of its digital strategy, the portal will enable the customer to provide a seamless omni-channel experience, leading to more business and greater loyalty from both partners and customers. The portal has also been integrated properly with the client’s back-office Oracle Enterprise Resource Planning (ERP) system, automatically synchronizing and sending data to each department (Sales, Marketing, etc.).

The digital journey is ongoing and requires continuous tweaks and enhancements to maximize Return on Investment. With this in mind, the portal is scalable, allowing the customer to rapidly introduce new features without disrupting normal business operations.


Visit our website to learn more about ennVee Digital, or contact us at +1 888-848-6059.

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WorkDay HCM to Oracle E-Business Suite Integration

white-paper-hcm-workday-ebs-ennvee-blog-12-2017In 2016, Human Resources-related OPEX were on the rise and creating chaos for an industry leading manufacturer of network infrastructure. They concluded that a switch from Oracle HRMS to WorkDay HCM Cloud would be the most effective way to tackle ascending HR costs. Since the customer runs a bulk of their business operations on Oracle E-Business Suite, it was imperative to properly integrate the new WorkDay HCM system with the existing Oracle E-Business Suite. Our objective was to build the real-time and batch mode integrations between Workday and the client’s existing Oracle E-Business ERP system to provide the ability to leverage employee information across both systems.

Client Snapshot

  • Leading manufacturer of physical infrastructure for Data Center, Enterprise, and Industrial environments
  • 5,000 employees worldwide
  • $1+ billion (USD) annual revenue
  • Location: Chicago, IL (USA)

Topology

  • Oracle E-Business Suite (EBS) R12.x

  • WorkDay HCM Cloud

  • Oracle Fusion Middleware

  • Oracle Forms / Reports / SQL Developer

 

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XML Gateway Integration to Oracle E-Business Suite

Project Overview

    The client’s business faced an increased volume of customers which resulted in an increased time in delivering key information. The high frequency and volume of transactions would require streamlining the communication between customer and trading partners for a seamless flow of business transactions across multiple systems for Sales Orders, Invoices, Purchase Orders and Advanced Shipment Transactions. They chose Oracle XML Gateway for the integration with Oracle E-Business Suite, and to create and consume XML messages generated by business events. This would ultimately automate the communication process and reduce cost, while allowing the customer to be more efficient.

Client Snapshot

  • Leading manufacturer of physical infrastructure for Data Center, Enterprise, and Industrial environments
  • 5,000 employees worldwide
  • $1+ billion (USD) annual revenue
  • Location: Chicago, IL (USA)

Topology

  • Oracle E-Business Suite (EBS) R12.x

  • Oracle XML Gateway

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White Paper: BigMachines CPQ and Oracle E-Business Suite (EBS) Integration

Integrating Oracle BigMachines (CPQ) Cloud and E-Business Suite to streamline the configure-to-quote-to-order process

Overview

The customer, a global manufacturer of physical network infrastructure components, was transitioning a major portion of its business to Configure-to-Order and Assemble-to-Order (CTO/ATO). ennVee was brought in to deliver a cost-effective solution that would address all business requirements, while retaining the customer’s existing make-to-stock capabilities for the remainder of the business. We proposed a solution based on Oracle Configure-Price Quote (BigMachines CPQ) Cloud that would integrate with the customer’s existing Oracle E-Business Suite Enterprise Resource Planning system.

Solution Approach

The ennVee team planned to implement Oracle BigMachines (BM) Quote to Oracle E-Business Suite Order Import Process within the customer’s application architecture framework. Using the existing architecture would enable Configure-to-Order (CTO) and Assemble-to-Order (ATO) capabilities, which would streamline the entire configure-to-quote-to-order process, product selection, configuration, pricing, quoting, ordering, and approval workflows. Additionally, the integration allowed the customer to utilize one set of master product data between Oracle CPQ and EBS. The customer would also be able to automatically transfer data between both systems, including header-level quote totals and metadata, product line items, opportunity values, contact data, etc.

ennVee designed and executed a single solution for the entire inquiry-to-order process to reduce duplicate data, improve the accuracy of all sales reports generated, and to enable the client’s customers to easily submit orders online, convert quotes to orders, and approve orders via a customized workflow.

Solution Process

  1. Item Master Outbound Interface between Oracle EBS and Oracle BM
  2. Item Master related attributes Outbound Interface with Oracle BM
  3. Model BOM outbound Interface between Oracle EBS and Oracle BM
  4. Configured Part Item Inbound Interface between Oracle BM and Oracle EBS
  5. Get Net Price (Distributor Price) in BM CPQ from EBS
  6. Oracle BM Quote to Oracle EBS Order Import Process

white-paper-bigmachines-cpq-cloud-oracle-ebs-integration-ennvee-WEB

Tools, Technology, Applications used

  • Oracle E-Business Suite (EBS) R12.x
  • Oracle BigMachines CPQ Cloud
  • Oracle Fusion Middleware
  • Oracle Forms
  • Oracle Reports
  • Oracle SQL Developer

Business Benefits

Quotes to customers increased 10-fold, which augmented revenue generation by 120%. The quoting process was also reduced from 3-7 days to less than one hour, and sales increased by 400% with zero quote error rates. This was accomplished by:

  • Streamlining multiple hand-offs for approval via automated workflow
  • Eliminating redundant data re-entry into multiple systems
  • Minimizing manual and time-intensive proposal generation
  • Maintaining consistent quote and proposal formats
  • Automatically updating the customer’s CRM system with quote and order information
  • Tracking quote success rate and improving forecasts and sales reporting

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